Last Updated: June 2026

The Muscle Reset respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, book appointments, purchase products, or contact us.

We may collect:

• Full name
• Email address
• Telephone number
• Billing address
• Shipping address
• Booking information
• Purchase history
• Website usage data

We use your information to:

• Process appointments
• Fulfil orders
• Deliver products
• Communicate regarding bookings and purchases
• Provide customer support
• Improve our services
• Meet legal obligations

Payments are securely processed through approved third-party payment providers. We do not store full payment card details.

With your consent, we may send information about:

• New services
• Special offers
• Wellness products
• Promotions

You may unsubscribe at any time.

We do not sell your personal information.

We may share information with:

• Payment processors
• Delivery providers
• Website and booking software providers
• Professional advisers
• Authorities where required by law

We retain personal information only for as long as necessary to provide services and comply with legal obligations.

You may request:

• Access to your data
• Correction of inaccurate data
• Deletion of personal information
• Restriction of processing
• Withdrawal of marketing consent

The Muscle Reset

Website: www.themusclereset.com

Email: zoeydesignart@gmail.com

Last Updated: June 2026

These Terms & Conditions govern use of The Muscle Reset website, services, and online store.

By using this website, booking appointments, or purchasing products, you agree to these terms.

The Muscle Reset provides:

• Sports massage
• Deep tissue massage
• Recovery treatments
• Wellness services
• Physical products
• Digital products

Clients are responsible for providing accurate booking information.

The Muscle Reset reserves the right to refuse or cancel appointments where necessary.

We aim to ensure all descriptions, prices, and images are accurate.

Occasionally errors may occur and we reserve the right to correct them.

All prices are displayed in GBP (£).

Prices may change without notice.

All website content including:

• Text
• Logos
• Images
• Downloads
• Digital products

remains the property of The Muscle Reset.

No content may be copied or distributed without written permission.

The Muscle Reset is not liable for indirect losses arising from use of the website, products, or services.

Nothing in these terms excludes rights provided under UK consumer law.

These terms are governed by the laws of England and Wales.

Last Updated: June 2026

Orders are generally processed within 1–3 business days.

During busy periods processing may take slightly longer.

We currently deliver within the United Kingdom.

International shipping may be available upon request.

Estimated delivery:

• Standard UK Delivery: 2–5 business days
• Express Delivery: 1–2 business days (if offered)

Delivery times are estimates and not guarantees.

Shipping costs are calculated at checkout.

Free shipping promotions may be offered from time to time.

If your order has not arrived within the expected timeframe, please contact us and we will assist in resolving the issue.

Customers are responsible for providing accurate shipping details.

Additional delivery costs caused by incorrect information may be charged.

Last Updated: June 2026

Under UK consumer regulations, customers generally have the right to cancel eligible online purchases within 14 days of receiving goods.

To qualify:

• Products must be unused
• Products must be returned in original condition
• Products must include original packaging where possible

To request a return, contact us within 14 days of receiving your order.

Please include:

• Order number
• Product details
• Reason for return

Approved refunds will be issued to the original payment method.

Refunds are typically processed within 5–10 business days after returned items are received.

For hygiene and safety reasons, we may not accept returns on:

• Opened oils
• Used massage tools
• Personal care items
• Gift cards

unless faulty.

If your product arrives damaged or faulty, please contact us within 48 hours of delivery.

We will arrange a replacement or refund where appropriate.

Digital products, including downloadable guides and programmes, are non-refundable once accessed or downloaded unless required by law.

Add these links to the footer of every page:

The Muscle Reset

• Privacy Policy
• Terms & Conditions
• Shipping Policy
• Returns & Refunds Policy
• Contact Us

© 2026 The Muscle Reset. All Rights Reserved.